Why Command Access Opened An East Coast Warehouse

Published on Oct 9, 2024

Since 1999, Command Access has been at the forefront of revolutionizing the electric locks and access control industry by being the first to market with groundbreaking technologies and our commitment to unparalleled customer service.

As part of our ongoing growth, we’re excited to formally introduce our East Coast warehouse, which has been serving the region with faster, more efficient access to our products. This facility allows us to meet the needs of our customers with even greater speed and convenience.

Improved Service and Faster Shipping

Same Great Products

Even with our fast lead times, we understand that transit to the East Coast can sometimes take longer than desired. That’s why we opened our East Coast warehouse in New Britain, PA—to make sure customers in the region experience the same quick, reliable service that our West Coast customers have come to expect. While we still aim to ship stock items within 72 hours and non-stock items within 5-10 days from the factory, our East Coast warehouse allows us to get products into your hands even faster whenever possible.

It’s stocked with a range of products tailored to meet the needs of customers in the region. As the Northeast is home to the headquarters of major manufacturers like Assa Abloy, we’ve made sure to carry a variety of compatible products from top brands, including Sargent, Yale, and Corbin.

To meet the diverse requirements of your projects, we carry a full selection of mortise locks, cylindrical locks, and exit devices, power supplies and more. To explore our full product offerings, you can see them here. And remember, if you don’t see something you’d like to have stocked – just ask!

All our products are rigorously tested, and we hold several patents that highlight our commitment to excellence. When you choose Command Access, you can be assured you’re getting a product that’s designed and manufactured to last.

Focused on Customer Satisfaction

When you call us, you won’t be greeted by an automated system. Instead, you’ll speak to a real person who’s ready to help. Our customer service team is committed to making every interaction a positive one, and we’re always working to leave you feeling satisfied. And if you prefer chatting online, reach out to us through live chat on our website. Our tech support team is always available, too—whether you need assistance with installation or specialized training, we’re here to help.

We’re proud to manufacture all of our products right here in the USA. This ensures the highest level of craftsmanship, backed by a three-year, no-hassle warranty for our customers, on every product.

At Command Access, we are committed to building lasting relationships with our customers by delivering competitive pricing, exceptional products, and outstanding communication. With the addition of our new East Coast warehouse, we’re confident that we’ll continue to exceed your expectations and strengthen our service even further.

Read more about the specifics of our East Coast Warehouse including shipping times to your location and other FAQs here: https://commandaccess.me/4eXuJaR.