Here’s some answers to some of the frequent questions I get about the Command Access PD10.

Q1. What does the PD10 offer?
A1. The PD10 is a reliable store front exit device that is available in vertical rod (CVR), and RIM designs.

Q2. What does the PD10 replace?
A2. The PD10 is a retrofit to the Dor-O-matic 1690/1790 series and the First choice 3670/3790 series devices. No need to change rods or drill new holes.

Q3. What finishes does the PD10 come in?
A3.This unit is available in Aluminum (628) and Duro finishes (313).

Q4. Is the PD10 available with a motor?
A4. Yes, we are now offering this model with a motor. This option will offer a quiet, fast and low current draw solution for any area that requires reduced noise levels.

Please leave your comments below.

james · PD10 · tech support · tech talk

I really love my job as Tech Support and the fact that I get to talk to a lot of you makes it even better. It’s our conversations that push me to know about each and every product we carry very intimately – ha. So I wanted to talk a little about the PM/PWM technology.



There seems to be questions about that product line all too often. So here’s a list of the most frequently asked questions:

Q1. Can I use this power module on any panic device?
A1. An application chart is available on our website. Click here to view.

Q2. Can I use this power module with any power supply?
A2. Must be used with a 24VDC regulated power supply.

Q3. The unit is plugged in, but not operating. Is it broken?
A3. Most likely it’s not broken. The PM/PWM unit is polarity sensitive; switch Red and Black wires.

Q4. The PM unit fires, but does not hold. Why is it doing that?
A4. The solenoid may be out of adjustment or if in use with a rod device application, the rod may be bottoming out before the solenoid is seated.

I’ll do my best to have more questions & answers in each and every email newsletter. Thanks for dropping by and feel free to leave a comment or question below and I’ll reply as soon as I see it.

answers · james · pm/pwm · questions · tech support · tech talk